BizOne Customer

While servicing your contract period, you can upgrade your subscription for free. However, you may write in with justification for downgrading request which is subjected to our discretion.  

Please contact us to upgrade:

• Email at [email protected], or

• Call to 03-95447566

No, this is strictly prohibited. The use of AstroBIZ service is only within the premise of the subscribed outlet/shop. Business customers are not allowed to charge/resell the broadcast or content for any fees. The specific T&C related to this is stated in the here

Standard penalty charges are [(Remaining month of contract x Monthly subscription fees) + subsidy amount (if you have utilized)]. The final penalty charges will be charged to your account.

Will my contract period be extended? Yes, however there will a chargeable administrative fee to reconnect your service here. Upon reactivation, your contract period will be extended to cover the laps period accordingly.

We will assign a party to audit all our customers from time to time to ensure fair pricing is applied and to ensure all customers received the best experience and service.

In this arises, there will be a request to pay the difference in fees payable.  

[(Actual amount - current monthly amount) x # of month(s) since activated].